Last updated: April 15, 2026
We do not offer refunds under any circumstances.
All purchases are final. We do not provide refunds, credits, prorated returns, or chargeback-based reversals for any service, plan, add-on, or other purchase.
Our services are generally prepaid. Once payment has been completed and service provisioning has begun or the order has been processed, the payment is non-refundable.
Temporary interruptions, maintenance windows, suspensions, or service terminations do not entitle you to a refund. Any remedies, if applicable, are limited to those required by mandatory law.
If you believe an invoice or payment was processed incorrectly, contact support as soon as possible. We will review the issue, but any correction is at our discretion and does not create a right to a refund.
Initiating a chargeback or payment dispute without first contacting support may result in immediate suspension or termination of your services. We reserve the right to defend valid charges and recover related fees and costs where permitted by law.
There are no voluntary refund exceptions. If mandatory consumer law in your jurisdiction requires a refund, only that legal minimum will apply.
For billing questions, please use the contact details in our imprint: